Tuesday, May 1, 2012

Considering Ovation Law For Credit Repair? Read This First.

Are you willing to trust Ovation Law with your credit score? Would you answer the same if you knew they lie to you to get your business?

Ovation Law is one of the leading credit report repair law firms in the industry. As a credit repair law firm, they act on behalf of their clients by working directly with the credit bureaus to dispute negative items on the client's credit reports. They send dispute letters to the credit bureaus signed using the client's name and manage the responses provided by the bureaus.

The Claims of Ovation Law

On their site, www.ovationlaw.com, Ovation provides a Compare Us page that includes a matrix comparing their services versus the services of their competitors. This is where you begin to wonder about their integrity as a service company, not to mention their integrity as a law firm.

The matrix includes a comparison to DSI Solutions, Legacy Legal, eCredit Group and naturally Lexington Law, the industry leader in credit report repair. For someone looking through the matrix, Ovation Law appears to be the obvious choice. They have the lowest price and claim 12 service features, 9 more than they show for any of the competitors.

Exposing the Truth Behind Ovation Law's Claims

Since it is a marketing page, you would expect Ovation Law to paint themselves in the best light. As a law firm, however, you'd expect them to at least get their facts right. But either through poor content management or even less admirable reasons, Ovation's site has glaring inaccuracies that work in their favor. A few examples of features that Ovation claims to offer are listed below. Also provided is documentation showing how each claim does not accurately portray the other credit repair companies on the page.

Same Day Service - Ovation Law's matrix claims that none of the competitors on the list offer this feature.
- Lexington Law (? c=OurService)
The dispute process begins the same day you identify questionable negative items on your credit reports using Dispute Valet, our exclusive dispute management system. Copies of your credit reports are required.

Unlimited Personalized Disputes - Ovation Law's matrix claims that none of the competitors on the list offer this feature.
- Lexington Law (? c=OurService)
Some companies charge per dispute per bureau, which means you get charged three times for each and every dispute. We think that's pure nonsense. With Lexington you get unlimited disputes at no additional charge.
- eCreditGroup ()
Pricing policy of 0 membership fee and for unlimited disputes
- Legacy Legal Services ()
Service includes Unlimited Dispute Letters to All Three Credit Bureaus

Real Customer Service - Ovation Law claims that they are the only credit repair provider of the five to offer this feature.
- Ovation Law describes the feature by stating:
As a client of Ovation Law, be assured that our legal experts are working 'round-the-clock' to meet your needs and are accessible to you at your convenience. Your paralegal works closely with our attorneys and can answer any questions you may have about your case. You can expect prompt, reliable and courteous customer service with Ovation Law.
On their site, Lexington Law advertises Free 24/7 support and that they offer toll-free phone support as well as free email support at no cost to you. It's our way of ensuring top-notch customer service.

Multilingual Service & Support - Ovation Law does not list Lexington Law as providing this feature
- Lexington Law ()

Think Twice Before Using Ovation Law for Credit Repair

As the creators of the credit repair comparison chart, you would expect that Ovation Law would provide information that best serves their purpose. With a little bit of effort, every credit repair company included in the matrix could create a new comparison chart showing features that would do the same thing. For example DSI Solutions could create a chart showing that they will waive the setup fee and Legacy Legal could show that they offer a 25% discount on a couples retainer fee.

With Ovation Law, however, they cross the line by grossly misrepresenting the competition. They do not give credit where credit is due and as a result make you wonder why they feel the need to do so. Anyone shopping for credit report repair should seriously consider the integrity of the company that will be acting in their name when trying to clean up their credit history and this sort of messaging by Ovation Law raises some serious questions.

1 comment:

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